This Privacy Policy outlines how information about you is collected, used and disclosed by Sticky Cards Inc. (collectively, “Sticky Cards,” “we” or “us”) when you use our website https://www.stickycards.co (“Website”) and customer loyalty program services (“Platform”) (collectively, “Services”), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding use, access, and correction of personal information collected about you through our Services. Please read this Privacy Policy carefully and ensure that you understand it before you start to use our Services.
This Website is owned and operated by, or on behalf of, Sticky Cards Inc. (“we”, “our” or “us”). We are the data controller in respect of personal information of our users based in North America.
By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
INFORMATION YOU PROVIDE TO US THROUGH THE SERVICES
We collect and process information you provide directly to us via the Services. Personal data submitted through the Services include the details you submit when you create an account, participate in any interactive features of the Services, pay for purchase orders, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, company name, postal address, phone number and any other information you choose to provide. To the extent you provide credit card information through the Services, that information is collected and processed by our third-party payment processor pursuant to their Privacy Policy and practices. Our payment processor is Stripe and their privacy policy can be found here https://stripe.com/privacy.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES
When you access or use the Services we automatically collect information about you, including:
Log Files: We gather certain information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Services, and store it in log files. We do not monitor or log data collected from your servers when using the Services, but we may log or monitor information about your access to our Services. Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons.
PROTECTION OF CUSTOMER DATA
Sticky Cards is committed to respecting and protecting the data of our clients' customers. In line with this commitment, Sticky Cards pledges to never sell, rent, lease, or otherwise disclose the customer data of our clients to third parties for commercial or marketing purposes. This includes, but is not limited to, customer names, addresses, phone numbers, email addresses, and any other personally identifiable information.
Data Handling Practices
We maintain strict data handling and security practices to ensure that our clients' customer data is protected. We employ encryption, secure servers, and other industry-standard measures to safeguard this information.
Data Processing
In cases where Sticky Cards needs to process or share client’s customer data for the purpose of providing the services, such as with our service providers or partners, we will do so in compliance with applicable data protection laws and regulations. Such processing will be conducted under strict confidentiality and security measures.
Client Responsibilities
Clients are responsible for ensuring that they have the necessary permissions and consents to share their customer data with Sticky Cards. Clients should also employ good data handling practices and should comply with all applicable laws and regulations regarding the protection of their customer data.
INFORMATION WE COLLECT FROM OTHER SOURCES
We may also obtain information from other sources and combine that with information we collect through our Services for purposes of advertising and user authentication. For example, if you create or log into your Sticky Cards account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.
USE OF INFORMATION
We may use information about you to:
Enable you to have full access to the Services; Provide, maintain, and improve the Services; Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices; Send you technical notices, updates, security alerts, and support and administrative messages; Respond to your comments, questions, and requests and provide customer service; Communicate with you about products, services, offers, promotions, rewards, and events offered by Sticky Cards and others, and provide news and information we think will be of interest to you; Monitor and analyze trends, usage, and activities in connection with our Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Sticky Cards and others; Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests; Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards; Carry out any other purpose described to you at the time the information was collected.
Promotional Communications
You may opt out of receiving promotional emails or text messages from Sticky Cards by following the instructions in those emails or text messages. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Location Information
If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.
Changes to Our Privacy Policy
This Privacy Policy may change from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Our Contact Details
If you have any queries regarding the above, you may reach us at hello@stickycards.co
Do Not Track Signals
Some web browsers may transmit “do not track” signals to the websites and other online services with which the browser communicates. There is no standard that governs what, if anything, websites and online services should do when they receive these signals. Sticky Cards currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard for responding is established, we may revisit our policy on responding to these signals.
Children's Online Privacy Protection Act (COPPA) Compliance Statement
Sticky Cards is intended for users who are at least 18 years old. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to remove such information and terminate the child's account. If you believe that we might have any information from a child under 13, please contact us at hello@stickycards.co.
Third-Party Sharing Practices
We may share your information with third-party service providers to provide the necessary hardware, software, networking, storage, transactional services, and/or related technology required to run the Services or the services provided. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
If Sticky Cards is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any change in control or use of your personal information or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.
International Data Transfers
As Sticky Cards is based in Canada, personal information we collect may be transferred to and stored in our servers or those of our third-party service providers. By using the Services and providing us with information, you consent to this transfer, processing, and storage of your information in Canada and other countries, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.