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Set up loyalty webhooks on Dutchie

Point Dutchie at the webhook URLs your onboarding rep sends you, so balances stay in sync.

Dutchie18 steps

  1. Log in to Dutchie Backoffice.

  2. Click "Marketing".

    Dutchie, step 2: Click "Marketing"

  3. Click "External loyalty".

    Dutchie, step 3: Click "External loyalty"

  4. In "Location identifier", type "001".

    Dutchie, step 4: In "Location identifier", type "001"

  5. In "Custom header name", type "001".

    Dutchie, step 5: In "Custom header name", type "001"

  6. In "Custom header value", type "01".

    Dutchie, step 6: In "Custom header value", type "01"

  7. In "Member not found response code", type "5000".

    Dutchie, step 7: In "Member not found response code", type "5000"

  8. Confirm "Authentication mechanism" is set to "None".

    Dutchie, step 8: Confirm "Authentication mechanism" is set to "None"

  9. Click "Discount".

    Dutchie, step 9: Click "Discount"

  10. Confirm "Loyalty deduction mechanism" is set to "Discount" if you use Dutchie discounts to redeem rewards. Select "Cash" if you want customers to redeem points as cash.

    Dutchie, step 10: the "Loyalty deduction mechanism" setting, with Discount and Cash as the options

  11. Turn on "Adjust" and enter the webhook URL your Sticky onboarding rep gave you.

    Dutchie, step 11: Turn on "Adjust" and enter the webhook URL your Sticky onboarding rep gave you

  12. Turn on "Balance Check" and enter the webhook URL.

    Dutchie, step 12: Turn on "Balance Check" and enter the webhook URL

  13. Turn on "Checkout" and enter the webhook URL.

    Dutchie, step 13: Turn on "Checkout" and enter the webhook URL

  14. Turn on "Create Customer" and enter the webhook URL.

    Dutchie, step 14: Turn on "Create Customer" and enter the webhook URL

  15. Turn on "Update Customer" and enter the webhook URL.

    Dutchie, step 15: Turn on "Update Customer" and enter the webhook URL

  16. Turn on "Redeem" and enter the webhook URL.

    Dutchie, step 16: Turn on "Redeem" and enter the webhook URL

  17. Confirm the "Redeem" URL field is filled in.

    Dutchie, step 17: Confirm the "Redeem" URL field is filled in

  18. Click "Save".

    Dutchie, step 18: Click "Save"
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